Sales: 307 206-0611Watch a Demo
307 206-0611

Built for sauna & spa businesses

Never miss your
next customer.

Answer questions about products, sessions, and visits 24/7. Follow up with people exploring their options and reconnect with past customers. Keep every conversation in one inbox, so your team can help each person take the next step.

Watch a Demo

Trusted by 600+ businesses

Built for the problems sales teams face every day.

24/7 Lead Capture

Turn interest into leads,even while you sleep.

57%of new leads reach out after hours or on weekends
Tradecraft captures 74 more after-hours leads a week, on average.
Explore
Messages
Email
Phone
Website
Facebook
Instagram
TikTok
Hannah
ContactsLive+1 new lead+2 new leads+3 new leads+4 new leads+5 new leads+6 new leads+7 new leads+8 new leads+9 new leads
NameSourceAnsweredQualifiedServiceReceived
ANAna RuizWebsite chatH6sQualifiedDental assistingWed 10:12 PM
MHMarcus HillPhoneH3sQualifiedBarberingThu 10:15 AM
DKDev KapoorWebsite chatH9sQualifiedHVACThu 12:30 PM
ARAshley ReedEmailH41sQualifiedMedical assistingThu 2:45 PM
STSam TorresFacebookH7sQualifiedBarberingThu 4:45 PM
KBKayla BrooksTikTokH4sQualifiedMassage therapyThu 7:00 PM
JLJordan LeeMessagesH6sQualifiedWeldingThu 9:30 PM
PNPriya NairInstagramH5sQualifiedEstheticsFri 12:15 AM
LKLeah KimWebsite chatH5sQualifiedPhlebotomyFri 2:00 AM
Natalie RiveraWebsite chatH8sQualifiedCosmetologyFri 6:00 AM
Lead Follow-up

Follow up withoutdoing all the chasing.

44%of businesses give up on a prospect after a single attempt.
Arclabs re-engaged 1,249 leads in its first 60 days: 247 qualified, 25 enrolled.
Explore
Messages
Email
Phone
Website
Facebook
Instagram
TikTok
Postcards
+ New contact
NameServiceLocationPhoneEmailSourceReceivedStatusNext step
Natalie RiveraCosmetologyPhoenix(512) 555-0148natalie@example.comWebsite chatSat 8:52 PMNew leadFollow-up sequence
MHMarcus HillBarberingPhoenix(512) 555-0193marcus.h@example.comPhoneSat 7:15 PMTour requestedTour Sat 10 AM
PNPriya NairEstheticsPhoenix(512) 555-0122priya.nair@example.comInstagramSat 6:40 PMContactedSend service guide
DKDev KapoorHVACPhoenix(512) 555-0170dev.k@example.comWebsite chatFri 11:08 PMTour requestedTour Mon 6 PM
JLJordan LeeWeldingPhoenix(512) 555-0141jordan.lee@example.comMessagesFri 9:31 PMContactedCall back Monday
ARAshley ReedMedical assistingPhoenix(512) 555-0164ashley.r@example.comEmailFri 6:22 PMAppliedReview application
STSam TorresBarberingPhoenix(512) 555-0109sam.t@example.comFacebookFri 5:47 PMContactedText Tuesday
ANAna RuizDental assistingPhoenix(512) 555-0187ana.ruiz@example.comWebsite chatThu 10:12 PMAppliedSchedule interview
Contacts › Natalie Rivera
Natalie Rivera
New leadFollowing up
Service
Cosmetology
Location
Phoenix, AZ
Source
Website chat · Sat 8:52 PM
AI learnings
Works until 5. Prefers evenings.
Follow-up sequence
Built by Hannah from what Natalie said
Running
Email· Sun 10:00 AM✓ Sent
Your beauty services guide, with evening appointments.
Messages· Sun 5:45 PM✓ Sent
Hi Natalie! Our Thursday evening tour starts at 5:30, right after work. Want me to save you a spot?
Phone· Mon 11:00 AMIf no reply
Morgan calls if there’s no reply.
Unified Inbox

Every channel. One inbox.One customer record.

71%of Gen Z access their social apps within the first 10 minutes of waking up.
Hoosier Trade School
Hoosier’s 3-person team cut average reply time to 25 seconds across 11,276 messages in 60 days.
Explore
All conversations14 new
Natalie RiveraSun
Hannah (AI) · You’re booked! See you…
MH
Marcus HillSun
Hannah (AI) · Saturday at 10 works
PN
Priya NairSun
Automation · Hi Priya, here’s the…
DK
Dev KapoorSat
Hannah (AI) · Tour Monday at 6?
JL
Jordan LeeSat
Hannah (AI) · We can call Monday…
AR
Ashley ReedFri
Automation · Your application is…
ST
Sam TorresFri
Hannah (AI) · Barbering starts…
AN
Ana RuizFri
Hannah (AI) · Interview Tuesday…
LM
Leo MartinFri
Hannah (AI) · CDL classes start…
KT
Kai ThompsonThu
Automation · Hi Kai, your tour…
Natalie Rivera›✦ Take over
Unassigned MRMorgan Reyes Journey Lead to Sale › Stage New LeadTour Booked
AllSMSEmailPhoneWebsiteFacebookInstagramTikTokPostcards
Saturday
Do you offer evening appointments? I work until 5.
Natalie · Website · Sat 8:47 PM
We do! Thursdays, 5:30 to 7:30. Can I get your name and number so we can save you a spot?
✦Hannah · Website · Sat 8:48 PM
Sunday
Your Brightwater services guide, with evening appointments.
✦Hannah · Email · Sun 10:00 AM
Hi Natalie! Our Thursday evening tour starts at 5:30, right after work. Want me to save you a spot?
✦Hannah · SMS · Sun 5:45 PM
Thursday at 5:30 works!
Natalie · SMS · Sun 6:02 PM
You’re booked! See you Thursday at 5:30 at our Phoenix location.
✦Hannah · SMS · Sun 6:02 PM
Tour booked · Thursday, 5:30 PM
Evening consultation · Phoenix, AZ · booked by Hannah
Monday 8:04 AM
Type a message...Hi Natalie, I’m Morgan. I’ll meet you Thursday at 5:30 for your tour!
✦ AssistSMS · (512) 555-0148 Send
Messages
Email
Phone
Website
Facebook
Instagram
TikTok
Postcards
Total Control

You’re in charge.Lumion works for your team.

<30%of sales time is spent talking to qualified leads
Pivot Point Academy
Pivot Point Academy booked a tour in its first 24 hours and enrolled that student: $15K on day one.
Explore
1 · Build
Hannah’s setup
Knowledge
Service catalogPricing guideEvening scheduleSaturday hours
RulesIn your words
Financing questions always go to our finance department.
2 · Monitor
This week
142
Conversations
18
Booked
9
To your team
6 people asked about Saturdays. Hannah didn’t know.
Are you open Saturday?
Priya · Instagram
Do you do weekends?
Jordan · SMS
3 · Improve
Recommended
Add Saturday hours to Hannah’s knowledge
6 asked this week · 4 didn’t book
We’re open Saturdays, 9 AM to 2 PM.
ApproveEdit
You approved
Every fix you approve goes back into her setup
Bolt on or CRM

Bring more together.Keep what works.

60capabilities in one platform, or Lumion AI on top of your CRM
Option one
Keep your CRM.
Add Lumion AI on top. Your CRM stays the system of record.
Lumion AI · answers and follow-up
Your CRM
Option two
Bring it together.
Run every step in Lumion, with AI built in.
Lumion AI
Engage
Sales
Payments
Success
Everything in Lumion
60 capabilities
Engage12
CRM (Contacts + Pipelines)
Lead Capture AI
Two-Way SMS Inbox
Email Inbox
Unified Inbox
Marketing Sequences
Email Marketing
SMS Marketing
Bulk Messaging
Inbox AI suggested replies
Cross-Channel Automations
Contact Preferences (TCPA)
Agents + Platform12
Agent Teams
Knowledge
Rules
Scores
Skills
Tests
Activity
Outcomes
Salesforce Integration
White-Labeled Output
Full Execution Logging
Compliance-Aware Guardrails
Sales12
Forms AI
Sales Forms & Workflows
Funding Applications
Digital Signature
Course Scheduling
Appointments & Booking
Customer Portal
Business Review Queue
Auto-Approval & Routing
Conditional Logic
Auto-Save
PII Encryption + Audit Log
Payments12
NMLS-Licensed Lending
5 Payment Plan Types
In-House Servicing
Customer Payment Portal
Self-Service Payoffs
Lump Sum & Pay-Ahead
Schedule Change Wizard
Pay-in-Full Automation
Invoice, POS & Checks
Invoice Auto-Charge
Collections Operations
Payment Option Hub
Success12
Attendance Tracking
Kiosk Check-In
Photo Verification
Sign-in Sheet Uploads
At-Risk Customer Alerts
Grades Management
Surveys (NPS)
Reputation Management
Review Generation
Customer Forum
Knowledge Base
Customer Self-Service

In their own words.

“People don’t understand what Rosie, the AI bot, can do.”

Jacob Doss

Co-founder, Tradecraft

“Unequivocally Lumion.”

Jacob Doss

Co-founder, Tradecraft

“Just off the charts.”

Tyler Sasse

Founder & CEO, Western Welding Academy

“I wouldn’t trade Lumion for anything.”

Jeff Hoffman

Owner & Instructor, Weld South

“It’s the first thing our people do when they log in in the morning.”

Jacob Doss

Co-founder, Tradecraft

“Lumion is our funnel.”

Jacob Doss

Co-founder, Tradecraft

“I couldn’t say enough good things about you guys.”

Tyler Sasse

Founder & CEO, Western Welding Academy

“The most useful tool I’ve had.”

Jeff Hoffman

Owner & Instructor, Weld South

“Just meet with Lumion.”

Jacob Doss

Co-founder, Tradecraft

“That’s the easiest no-brainer.”

Jacob Doss

Co-founder, Tradecraft

Be there when your
next customer is ready.

Exploring a home sauna. Asking about a session. Planning a visit. Keep every customer conversation moving with Lumion.

Watch a Demo